Privacy Policy
This policy explains what information we handle when you order or contact support, and how we use and protect it.
Information we handle
We receive information you send directly, such as your name, WhatsApp number or email address, order details, and support messages. To troubleshoot an issue, we may ask for technical details such as your device, app, or internet provider. We do not ask for your personal account password.
How we use information
We use this information to confirm and activate orders, provide setup and support, send order-related updates, prevent misuse, and improve service quality and the customer experience.
When information is shared
We do not sell or rent customer information for marketing. We may share only what is necessary with a service provider that helps fulfill an order, process a payment, or provide support, or when disclosure is required by law.
Retention and security
We keep information only as long as needed to fulfill an order, provide support, and maintain required records. We use reasonable technical and organizational safeguards, although no internet transmission or storage method can be guaranteed completely secure.
Your choices and contact
You may ask us to correct or delete your information, subject to records we must retain by law or to resolve an active order. Email support@streamhubpro.store and we will review your request as soon as reasonably possible.