Terms of Service and Refund Policy
These terms describe the responsibilities of StreamHub Pro and the customer when ordering a digital service or subscription.
Our role and acceptance
StreamHub Pro is an independent reseller of digital services and is not officially affiliated with the brands displayed. We do not host channels or media content on our servers. By completing an order, you accept these terms and the offer details confirmed before payment.
Orders and activation
You must provide accurate and complete information so we can fulfill your order. Activation begins after payment is confirmed and the service is available. Delivery times are estimates unless we confirm otherwise in writing.
Devices, connection, and support
You are responsible for using a compatible device, app, and internet connection. We provide reasonable installation and troubleshooting help and may request test results or screenshots to identify the cause of an issue.
Refund policy
You may request a refund review within the first 24 hours when the service does not work as agreed. You must contact support during that period and allow a reasonable opportunity to diagnose the issue. Eligibility is reviewed against activation status, test results, and the conditions disclosed before purchase.
Acceptable use
You must use the service within the device or connection limits included in your plan. You may not share credentials beyond those limits, resell without an agreement, copy the service, misuse it, or attempt to bypass its restrictions.
Availability and liability
Digital services may be affected by factors outside our control, including third-party providers, app updates, devices, or the customer’s network. We will make a reasonable effort to help, but we cannot guarantee uninterrupted service at all times.
Changes and contact
We may update these terms when the service or support process changes. The version published on the order date applies to that order. For order or refund questions, contact support@streamhubpro.store.